One Thing Design is committed to maintaining high standards of communication and respects the privacy and preferences of all individuals. This Anti-Spam Policy explains our strict stance against unsolicited commercial communications and our commitment to responsible and lawful outreach. By engaging with us through our website or any form of communication, you acknowledge and agree to the practices outlined in this policy. We value transparent and permission-based interactions with our clients and visitors.
At One Thing Design, we only send project-related communications such as design proposals, quotations, updates, and service information to individuals who have directly contacted us or expressed interest in our architectural and design services. All emails and messages are sent with the sole purpose of assisting clients with their projects. We do not engage in bulk or unsolicited messaging of any kind. Every communication is relevant, professional, and directly tied to an existing inquiry or ongoing project discussion.
We may contact you via email or phone only when you have submitted an inquiry through our website contact form, requested a quote, or are currently working with us on a project. Communications include responses to your questions, sharing of design concepts, project timelines, and final deliverables. All messages clearly identify One Thing Design as the sender and provide easy ways to reach us. We never send promotional messages unrelated to your specific project needs.
One Thing Design strictly prohibits the use of any form of spam, unsolicited emails, automated messaging systems, or third-party lists to promote our services. We do not purchase, rent, or use email lists from external sources. Any attempt to send unsolicited commercial messages using our name or branding is unauthorized and will be treated seriously. We actively monitor and prevent any misuse of our contact information for spam purposes.
If you receive any communication from One Thing Design that you did not expect or no longer wish to receive, you may simply reply to the email or contact us directly to request removal from future correspondence. We will promptly honor your request and ensure your details are removed from active project communication lists. We maintain records only for legitimate ongoing or recently completed projects as required for business and legal purposes.
If you believe you have received a spam message claiming to be from One Thing Design, please forward the email to us immediately so we can investigate. We take all such reports seriously and will take appropriate action against any unauthorized use of our name or contact details. Reporting helps us maintain the integrity of our communications and protect our clients from fraudulent activities. Your feedback is valuable in keeping our standards high.
We work only with reputable contractors, consultants, and service providers who share our commitment to ethical communication. Any third party acting on our behalf is required to follow the same anti-spam standards. We do not authorize any external agency to send promotional messages on our behalf without explicit client consent. All partners are instructed to communicate only with individuals who have directly engaged with One Thing Design.
We may update this Anti-Spam Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page. If you have any questions or concerns regarding this policy or our communication practices, please feel free to contact us through the details provided on our website. We are always available to address your queries and ensure clear, respectful, and professional communication.